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As CEO for Southwest Airlines, he transformed a start-up carrier into one of the most profitable airlines. Recruited to save the faltering Braniff Airlines, be became the first CEO to successfully restructure a major airline out of bankruptcy. During more than 30 years in the industry, Putnam earned a well-deserved reputation for his capacity to think systematically, create a vision, build a team, define a niche, and design successful strategies for managing crises. His experiences are capsulized in The Winds of Turbulence. a popular book on surviving and thriving during times of change and crisis. An impressive and entertaining speaker, he shares his prescriptions for successfully managing & growing your organization in the 1990's.
Most Requested Topics:
- Leadership: Successful Strategies Through Turbulence: Understand what business you are really in. Develop and build a culture that supports your vision and business.
- Customer Service: Hire Attitudes, Teach Them the Skills: Bottom-line improvement begins with placing your people first.
- Culture: Matching People to the Vision With Integrity and Fun: Pick your team to match the vision and business. Exceed customer expectations.
- Change: Transforming Organizations Successfully: In turbulence, focus, resize, simplify, clarify and don’t procrastinate. Organize for flexibility (flow state) and utilize the different stages of turbulence to expedite change and transformation.
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